General FAQs

  1. What does «Los Cabos» mean?
    Los Cabos means «The Capes», and it is conformed by several towns that altogether are called Los Cabos.
  2. What is the average ocean temperature in Los Cabos?
    Ocean temperatures in Los Cabos range from low to mid 70s in the winter and spring to mid to high 80s in the peak of the summer.
  3. What is the average temperature in Los Cabos?
    26oC (78.8oF)
  4. Is there a Hurricane season in Cabo?
    The Hurricane season is not always something to worry about, the most tropical activity in the Pacific Ocean is reported during the months of August and September, but it is rarely touching Los Cabos coasts, tropical activity gets dissipated easily due to our cold waters.
  5. Which are the most visited spots in Cabo?
    The famous rock formations «The Arch», the Sea Lion colony, the pelican rock, The marina in Cabo, San Jose del Cabo Downtown, and other wonderful spots where the ocean meets the desert.
  6. What are the most popular activities in Los Cabos?
    Deep Sea Fishing, Golf, ATV’s, Fun and Dinner Cruises, Horseback Riding, Scuba diving, Snorkeling & Dine Around.
  7. Is Cabo a safe place to stay?
    Yes, Los Cabos is one of the safest destinations in Mexico.
  8. Is driving safe?
    The highway in Los Cabos is very nice but it is one of the little aspects to take care of, defensive driving and carefully is very recommended.
  9. What is the best season in Los Cabos?
    Definitely from November to April, due to the nice weather, it is very pleasant.
  10. When is the whale watching season?
    From January to March.
  11. What is the time zone in Cabo?
    Our time zone is the Mountain Time. 1 hour less than Central Time, 1 hour more than Pacific Time.
  12. What cities in the USA connect to Los Cabos?
  • Atlanta with Delta Airlines
  • Chicago with American Airlines
  • Dallas / Ft. Worth with American Airlines
  • Denver with America West Airlines
  • Houston with Continental Airlines, Los Angeles with American Airlines, Alaska Airlines, Aero California and Mexicana Airlines
  • Newark with Continental Airlines
  • San Diego with Aeromexico and Alaska Airlines
  • San Francisco with Alaska Airlines and America West
  • Seattle with Alaska AirlinesAmong others. The destinations and airlines may change depending on the season, consult with your travel agent.

 

Transportation FAQs

Transportation FAQs

  1. Do you have transportation services for local transfers?

Yes, you can request transportation for local transfers, please email us to [email protected] for more information.

  1. Is PayPal a safe option to complete the online payment?

Yes, PayPal is a safe option; it is a company with over 100 million accounts in the world. For more information about PayPal, enter www.paypal.com

  1. Is it possible to pay for your transportation services upon arrival?
    To ensure the availability of vehicles and to be able to keep low rates, you must complete your payment in advance via Internet, if you need help completing the online payment, please don’t hesitate to contact us at [email protected]
  2. Is it possible to make special amenity requests?
    For an extra charge, you can request any special item for your pickup, such as cold beers, wine, flowers, an iPod with specific playlist, or any other special request you may have in mind.
  3. Once the reservation is made, how do I confirm that it went through successfully?

You will automatically receive a confirmation email, and if you make the payment through PayPal, you will receive the corresponding receipt.

  1. What is your cancellation policy?

If you cancel 24 hours before the arrival of your flight, we will refund 100% of your payment.

  1. How will I identify the driver and what will be the meeting point?

The driver will be located at the exit of the airport under the umbrella 5. The van will have a sign with your name, so you can easily recognize it.

  1. What happens if my flight is delayed or canceled?

We will be tracking your flight to make the adjustments needed to your itinerary in case of any change.

  1. What happens if I forget something in the vehicle?

At the end of each service we check the van thoroughly to make sure you do not forget anything. In case of any object remaining inside the van, we bring it to you wherever you request, It´ll be no problem.

  1. Are transportation units under an Insurance protection?
    All vehicles are protected with a Full Coverage Insurance including its passengers.
  1. ¿ How much baggage can I bring?

As much as you like, there is no limit of volume or weight.

  1. On the way to the hotel, can you stop the vehicle at the supermarket to make purchases?

Yes it is possible, but maximum during 30 min. The additional time you spend in the supermarket will have an extra cost.

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